Privacy Policy


Privacy Policy
At Edge Information Technologies, we are committed to safeguarding the privacy and security of all data transmitted through our communication systems, including text messaging via our business phone platform, Sangoma.

SMS Terms & Conditions
At Edge Information Technologies, we value your privacy and only use text messaging for legitimate business communications such as order updates, appointment reminders, and service notifications.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us at 888-428-0373

1. Data We Collect
In the course of regular business communication, we may collect and transmit the following types of data:
• Business contact information (e.g., names, phone numbers)
• Text message content, which may include any type of company-related information
We do not intentionally collect personal consumer data beyond what is necessary for communication purposes.

2. Use of Data
We use the data we collect solely for legitimate business communications, including:
• Responding to inquiries
• Coordinating with vendors, clients, or partners
• Managing business operations
We do not sell, rent, or disclose data for marketing or third-party purposes.

3. Communication Platform
Text messages are transmitted through our business phone provider, Sangoma, which processes messages securely on our behalf under appropriate data handling standards.

4. Data Security
We implement reasonable and appropriate security measures to protect all data, including:
• Role-based access controls
• Use of encrypted systems when supported
• Regular review of security practices

5. Data Retention
Text messages and communication logs are retained only as long as necessary for business needs or compliance with legal obligations, after which they are deleted or securely archived.

6. Your Consent
By contacting us or communicating via our business phone number, you consent to the processing of your information as described in this Privacy Policy.

7. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted, and continued use of our services signifies acceptance of the updated terms.

8. Contact
For any questions regarding this policy or our data practices, please contact:
888-428-0373

Crawfordsville

Indianapolis

Terre Haute

Lafayette

Merrillville

South Bend

Fort Wayne

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